Darshan Kabra, a resident of Aundh, Pune, had ordered two iPhone 4S units from the online marketplace on December 7. His order, numbered 3862653450, was delivered on December 11 at his home. In his excitement to get his hands on his new iPhones, Kabra opened the package even before delivery person had left the premises. And much to his surprise and anguish, instead of the iPhones, the package contained wooden sticks.
Fortunately for Kabra, he had chosen the 'Cash on Delivery' option while ordering the two iPhones, which are collectively worth Rs 40,508. He refused to hand the money over to the Snapdeal delivery person, thus saving himself the unnecessary wait of getting the sum refunded.
Below is an image of the undertaking that the delivery person signed:
Speaking with TOI Tech, Kabra said, "Normally, the delivery guys don't let anyone open the box without payment. However I insisted on opening before handing over the cash. Since it was cash on delivery, I got saved."
He added, "Please warn the public about such frauds."
An email sent to Snapdeal on this matter did not elicit a response.
This case echoes the recent instance of Snapdeal sending a bar of Vim soap and a brick to a person who had ordered a Samsung Galaxy Core Duos smartphone. In that case, Hindustan Unilever Limited (HUL), the maker of Vim soap, had sent a Samsung Galaxy Core Duos unit to the Snapdeal customer, but sadly there's no good Samaritan to help out Kabra. Read more : TOI
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